Privacy Policy

By Medslat Legal Team

Web privacy policy

We at Medslat take your privacy seriously, and we want you to know that though we collect, use and share your information we ensure that your information is protected on our secured-cloud server. In addition to this privacy policy, users of Medslat website, services and products should consult the Medslat terms of use as well as any product specific terms and conditions that apply.

This policy applies to,, and other Web locations under Medslat's control.

What information does Medslat collect?

Medslat respects the right to privacy of all visitors and users of all Medslat websites, applications, services, and products. Medslat does not collect any information that would personally identify users and visitors unless they choose to provide it.

If you choose to join or use any Medslat community or service, the privacy policy and terms of use of that site apply. The personal information that you submit on the appointment request form and other related sections, is shared only with the concerned staff(s) of Medslat and related associates who need this information to respond to your questions or requests and those internal areas that will use such information to improve Medslat’s service to you and also improve Medslat operations.

Information submitted by users and visitors through Medslat’s online forms may be collected to ensure technical functionality. Such information may also be used to address any inappropriate use of Medslat’s website, platform, applications and services. We do not save personal information to use for other purposes, nor do we provide it to any other organizations except where required by law of users country.

Email communications, newsletter and related services

Medslat allows you to choose if you want to receive communications from us or third parties. You can also sign up for a Medslat’s free email newsletter. This you can unsubscribe from anytime you choose to.

All communication by users via email links on our sites may be shared with a Medslat customer service representative, employee, medical professional or agent that is in the best position to handle the user’s inquiry. All communication received would be promptly attended to and discarded or archived, depending on the nature of the inquiry.

The e-mail functionality within our websites are secured, but please keep in mind that it's possible your email communication with Medslat via external email may be accessed or viewed by another Internet user while in transit to us.

Users may decide at some point that they no longer wish to receive communications from Medslat. To stop receiving communications, simply send an email message to info @ with subject title “Stop all communication with me”

Protecting your privacy

Reasonable security measures have been put in place to protect confidential and personal information of users of Medslat platform, applications and services or Medslat’s associate member hospitals and clinics. All users data and online transactions are secure with us. Information such as user’s name, address and credit card number are also jealously guarded.

However, Medslat cannot warrant or ensure the security of any information users transmit to us, and so users do so at their own risk. Medslat has taken appropriate and reasonable steps to secure the integrity and confidentiality of personally identifiable information users may provide. Please understand that electronic transmissions via the Internet are not necessarily secure from interception, and so Medslat cannot absolutely guarantee the security or confidentiality of such transmissions.

To further protect a users’ privacy such user may choose to:

  • Update and correct all personal information submitted
  • Stop receiving marketing or promotional emails, phone and mobile marketing communications from Medslat.
  • Cancel his/her account or request that Medslat no longer uses such information to provide him/her service

To do any of these, contact Medslat customer care services.

Protection of children's privacy

Medslat is committed to protecting children's privacy on the Internet, hence we do not knowingly collect personal information from children.

Links to other websites

Medslat websites link to several other websites, many of which have their own privacy policies. Users should ensure they review the privacy policy on the sites they are visiting.

Privacy policy updates

Medslat may need to update existing privacy policy as technology improves and the use of Medslat services evolves. Any significant changes to the privacy policy would be communicated through appropriate channels on our websites.

This policy was last updated in November, 2015.